Privacy Policy

This Privacy Policy explains how Fazana Tours collects, uses, and protects your personal data when you visit our website and book our services. We are committed to ensuring that your privacy is protected in accordance with the General Data Protection Regulation (GDPR).

1. Purpose of Data Collection

We process your personal data for the following legitimate business purposes:

• Booking & Reservations: To process your boat tour or rental booking.
• Communication: To send you booking confirmations, updates, or respond to your inquiries.
• Payments: To securely process transactions for the services you purchase.

2. Types of Data Collected

In order to provide our services, we may collect the following information:

• Name and Surname
• Contact information (Email address, Phone number)
• Billing address (for invoice generation)
• Technical data (IP address, browser type for security and analytical purposes)

3. Disclosure to Third Parties

We do not sell or rent your data. We only share information with trusted partners necessary for our operations:

• Stripe: Our secure payment gateway for processing credit card transactions.
• Google Analytics: To help us understand how visitors use our site (anonymized data).
• Legal Authorities: Only if required by Croatian law.

4. Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. Our website uses SSL encryption to ensure all data transfer remains private and secure.

5. Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Right to access the data we hold about you.
• Right to rectification (correcting incorrect data).
• Right to erasure ("Right to be forgotten").
• Right to object to processing.

6. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at info@fazanatours.com.