Cookie Policy

We Use Cookies

Fazana Tours (BRANKO VITASOVIĆ, obrt za obalni prijevoz putnika) considers the protection of your privacy and safety very important. We are committed to protecting all personal data of our customers. We collect only the necessary, basic information about customers/users that are necessary to fulfil our obligations. We inform our customers about the way we collect data and regularly give customers a choice about the use of their data, including the decision whether or not they want to remove their name from lists used for marketing campaigns. All user information is strictly confidential and available only where such information is necessary for your boat tour and rental bookings. All our staff and partners are responsible for compliance with privacy principles.

Data Processing

When you visit this website, make a booking, subscribe to the newsletter, ask us a question or participate in a survey on this website, we may ask you to submit, among other things, your name, email address, phone number and payment details. Fazana Tours will use these data for the following purposes: to provide our services; to process your booking; to provide you with information about our tours and services related to your stay; to answer any questions you may have. If you registered for our newsletter, we will use your email for the following additional purposes: to send you newsletters. Finally, we record information for composing user statistics and for securing the website.

All data, including but not limited to, your personal data and booking data will be processed by our data controller. For the purpose of analyzing the purchase history for marketing purposes, your data can be stored on third parties servers. Those third parties store and process your data under instructions of Fazana Tours. This analysis will only be used by Fazana Tours. Unless provided otherwise herein, your personal data will not be made available to third parties.

Cookies

A cookie is a small piece of data sent from a website and stored in your web browser on your computer, mobile or other handheld device, while you are browsing a website. Cookies may be used to store your personalisation or website tracking (eg targeted marketing). The information stored in a cookie may later be read from your browser in order to – among other functions – deliver a page tailored to you.

Use of Cookies

Cookies allow you to make full use of the personalized features available on this website like favourites and viewed list saving. Cookies also help us to provide you with the best booking experience possible by giving us information which we use to improve the usability and the performance of this website. Furthermore, we use tracking pixels in our email newsletters to track clicks back to our website.

How to Change Your Cookie Settings

Most web browsers automatically accept cookies. Unless you have adjusted your browser settings so that it will refuse cookies, cookies will be set when you continue to access this website. By using and browsing this website, you consent to cookies being used in accordance with this cookie policy. If you do not consent to the placement of cookies, you can remove existing cookies from your browser and prevent new cookies being placed by changing your browser settings.

Categories of Cookies Used

1. Strictly Necessary Cookies

These cookies are essential for the operation of the website and are used for technical purposes such as keeping track of your current booking session and enabling you to proceed to make a reservation and pay for bookings. These are session cookies and are erased when you close the web browser.

2. Performance Cookies

These cookies gather information about how a website is used. They collect statistical information about the number of visitors and measure the success of marketing campaigns. These cookies are persistent cookies and they are stored on your hard drive until they expire or until you delete them.

3. Functional Cookies

These cookies enable the website to save information such as user names, languages choices, and your location, so that it can offer you improved and more personalised functions. These are persistent cookies stored on your hard drive.

4. Marketing and Retargeting Cookies

These cookies are used to deliver adverts and other communications more relevant to you and your interests. They enable us to fulfill our contractual obligations to third parties, for example to pay a partner if you have made a purchase following a link from their website.

Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses cookies to facilitate the analysis of the use of the website. The information generated by the cookie is generally transmitted to and stored by Google on servers in the United States. We have enabled IP anonymization to ensure your privacy. We have entered into a data processing agreement with Google, acting as our data processor.

Securing Personal Data

Fazana Tours ensures an appropriate degree and method of securing personal data. We aim at having data transmitted safely between your computer and our server using technical and organisational measures to protect your data against loss or illegal processing.

Contact

If you have any questions on the Fazana Tours cookie policy, please contact us at info@fazanatours.com.